Refund and Returns Policy

Return and Refund Policy for Azora Glam explains how customers can request returns, exchanges, or refunds when purchasing products from azoraglam.shop. This return and refund policy ensures transparency, fairness, and clear expectations for customers purchasing handcrafted sneakers and fashion products from our store.

At Azora Glam, customer satisfaction is our priority. If a product does not meet expectations, our return and refund policy provides a structured process for requesting a return, refund, or order cancellation.

This policy applies to all purchases made through the official Azora Glam online store.

30-Day Return Policy

Our return and refund policy allows customers to request a return within 30 days of receiving their order. This return window gives customers sufficient time to evaluate the quality, fit, and comfort of the product.

• Returns must be requested within 30 days of delivery.
• Items may show minor signs of use.
• Products must remain in reasonable condition.
• Proof of purchase may be required.

This flexible return policy allows customers to try products with confidence while still maintaining fair product usage guidelines.

Items Eligible for Return

Under our return and refund policy, most products purchased from Azora Glam may be returned if they meet the following conditions:

• The product was purchased directly from AzoraGlam.shop.
• The return request is made within the 30-day return period.
• The item is not severely damaged or intentionally altered.
• The product remains functional and reasonably wearable.

We understand that footwear may be lightly tested after delivery, so minor signs of use will not automatically disqualify a return.

Return Request Process

To initiate a return under the Azora Glam return and refund policy, customers should contact our support team before shipping any product back.

• Email: support@azoraglam.shop
• Phone: +1 757 804 5025

Our support team will review the request and provide return instructions if the request meets our policy requirements.

Returns sent without prior authorization may experience delays or rejection.

Return Processing Time

Once the returned item arrives at our processing center, the inspection and return processing will typically take 2 business days.

Customers will receive confirmation once the return has been approved.

Refund Method and Timeline

According to the Azora Glam return and refund policy, approved refunds are issued through PayPal.

Refund timelines may vary depending on PayPal processing speeds. Customers can learn more about PayPal refund policies by visiting PayPal Help Center.

Order Cancellation Policy

Customers may cancel an order within 24 hours after placing it. Cancellation requests must be submitted through our customer support email or phone number.

• Email cancellation request to support@azoraglam.shop
• Call +1 757 804 5025

Orders that have already entered the processing or shipping stage may no longer be eligible for cancellation.

Non-Returnable Situations

Our return and refund policy does not cover the following situations:

• Items returned after the 30-day return window.
• Products showing excessive wear or damage.
• Items intentionally modified after purchase.

Contact Information

If you have any questions about this return and refund policy, please contact our support team.

• Brand: Azora Glam
• Website: azoraglam.shop
• Email: support@azoraglam.shop
• Phone: +1 757 804 5025
• Address: 8712 Wind River Dr, Fort Worth, Texas, 76179 United States

You may also visit our Shipping Policy page for delivery timelines and shipping details.